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california privacy notice

California Privacy Notice

Last updated: November 17, 2020

Consumers residing in California are afforded certain rights with respect to their personal information under the California Consumer Privacy Act (“CCPA”). This section applies to the extent the CCPA applies to you and your personal information (as that term is defined in the CCPA).

Your rights under the CCPA

You have the right to know what personal information has been collected about you, how it is used, and with whom it is shared. You also have the right to request more details about the personal information we collect and how and why we use and share it. In addition, you have the right to access that information free of charge or to have that information deleted under certain circumstances, subject to the restrictions provided by the CCPA. Finally, you have the right to opt out of the sale of your personal information. We do not sell your personal information.

You have the right not to receive discriminatory treatment for exercising your privacy rights conferred by the CCPA. If you would like to exercise any of your California privacy rights, you can contact us using any of the contact methods provided below. 

Please keep in mind that the use of personal information may be required in order to provide you with certain services and that the deletion of information may limit our ability to provide these services to you. For example, if you request that we delete information about a purchase you made, we may not be able to process a return for that purchase.

Categories of Sources of Personal Information

The categories of sources of personal information we collect are described in Section 1 of our Privacy Policy

Purpose for Collecting Personal Information

We collect the personal information identified above to communicate with you, for advertising and marketing purposes, to provide and improve our Services, and other purposes set forth in section 2 of our Privacy Policy and in the table below.

Disclosures

Sale of Information. We do not sell your personal information. 

Disclosure of Information. The personal information collected or disclosed for a business purpose in the twelve months prior to the effective date of this Privacy Policy fall into the following categories:


Category

 (see Section 1 of our Privacy Policy for more information)

Purposes for Use

 (for more information, please see Section 2 of our Privacy Policy)

Contact and Account Information, such as name, email address, telephone number, user name, and password.

 

Maintain your account

Complete a purchase

Provide services and customer service

Communicate with you

Personalize your experience

Marketing and advertising to you

For security, fraud, and compliance purposes

Records of Purchases and Customer Transactions, including credit or debit card and other billing information, shipping information, and other information about your transaction, such purchased products.

Maintain your account

Complete a purchase

Provide services and customer service

Communicate with you

Marketing and advertising to you

For security, fraud, and compliance purposes

Customer Service and Account Maintenance Information, including communications you have with us through email, phone, chat, or by post. 

Maintain your account

Complete a purchase

Provide and improve our services and customer service

Communicate with you

Personalize your experience

Marketing and advertising to you

For security, fraud, and compliance purposes

Internet activity information and device information, including IP address, browser type, operating system, browsing history, search history, and information regarding a consumer’s interaction with Our Websites, content, or advertisements.

 

Provide and improve our services and customer service

Communicate with you

Personalize your experience

Marketing and advertising to you

Understand your interests and generate research, analysis, and reports

For security, fraud, and compliance purposes

Geolocation data, including city, state, and ZIP code associated with your IP address or derived through GPS or Wi-Fi technology in accordance with your device settings.

Provide and improve our services and customer service

Communicate with you

Personalize your experience

Marketing and advertising to you

Understand your interests and generate research, analysis, and reports

For security, fraud, and compliance purposes

Social media information when you interact with our pages on social networking sites, such as Facebook and Instagram. 

Provide and improve our services and customer service

Communicate and interact with you

Personalize your experience

Marketing and advertising to you

Understand your interests and generate research, analysis, and reports

For security, fraud, and compliance purposes

Demographic, statistical, and interest information, such as your gender, product and advertising interests, and preferences.

Customize and personalize your experience

Understand your interests and generate research, analysis, and reports

Marketing and advertising purposes

User-Generated content, such as comments, reviews, or other information you post on our Website.

Provide and improve our services and customer service

Communicate with you

Understand your interests and generate research, analysis, and reports

For security, fraud, and compliance purposes

We share personal information identified above with the following categories of third parties (for more information, please see Section 2 of our Privacy Policy):

  • The Sisalcarpet.com corporate family members

  • Third-party providers that serve business, professional, or technical support functions

  • Advertising companies, ad exchanges, and networks

  • Marketing partners

  • Third parties for legal and compliance matters or safety purposes

For more information about our privacy practices, please see our Privacy Policy.

Submitting a Request and Contact Information

To exercise any of your California privacy rights, you may contact us at service@sisalcarpet.com or by calling 206-441-2721. We may request information to verify your identity before responding to a request. Information required to verify your request may include, for example, your name and email address. An authorized agent may also submit a request on your behalf, provided that you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also contact you to verify your identity before processing the authorized agent’s request.