Our Trade Program

Get access to our exclusive trade benefits with same-day approval

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SILVER

20% OFF ALL ORDERS*
No minimum annual spend
Free Freight
Swatch & Sample Credit

GOLD

30% OFF ALL ORDERS*
$15,000+ in annual spend
Freight Cap
Swatch & Sample Credit

PLATINUM

40% OFF ALL ORDERS*
$25,000+ in annual spend
Freight Cap
Swatch & Sample Credit

Project
Support

Volume
Pricing

Hospitality +
Commercial

Enhanced
Delivery

International
Distribution

*Not all brands are eligible for Gold and Platinum level discount tiers. Discounts can not be combined with any other offer. Gold and Platinum level discounts are not freight exempt. Contact us directly for container pricing.

Grow with us

Your continued business is matched with better benefits. Your discount will increase as you accrue spend over the course of the year, and your benefits stay with you into the following year.

WE’VE GOT YOUR BACK

On a time crunch with a budget? Our dedicated sales team will help you find the best resources to complete the job.

CURATED SELECTION

We specialize in the finest European and American-made floor coverings, home furnishings, and outdoor lifestyle collections. Our competitive trade discount structure applies across our flooring and furniture brands.

Sustainability

Environmental sustainability is one of our core values. We procure products from across the globe that innovate in the responsible use of natural resources.

YOUR PARTNER IN DESIGN

Our design consultants partner with clients across the globe. Contact us by phone or email for project support and sample requests, or visit our downtown Seattle headquarters to meet with the team in-person and make use of our famous "Rug Wall."

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FREQUENTLY ASKED QUESTIONS

Will I be charged tax?

By submitting your business id number and reseller’s certificate, you can opt for tax exempt.

How can I get a quote for flooring or furniture for my project?

Please contact our dedicated trade sales team trade@sisalcarpet.com.

How can I apply my trade discount to my order?

Create an account to apply for our trade program. Submit your application with required credentials. You will receive an email confirmation within 24 hours detailing your benefits and approved discount tier. When you’re ready to make your online order, sign in to your account and your discount will be applied automatically in your cart during the checkout process. If you prefer to place your order over the phone, please call us at 877-75-SISAL.

What forms of payment do you accept?

We gladly accept Visa, Mastercard, American Express, Discover, Diners Club, ACH, Wire and Apple Pay. Please contact trade@sisalcarpet.com with any questions.

How do I order swatch samples for flooring or finish samples for furniture?

Approval of your trade account includes $30 of swatch samples credit annually. If you would like finish samples for furniture, please contact trade@sisalcarpet.com.

May I request a post date for my order?

With a 50% deposit, your confirmed order can be released on any specified date.

How much do you charge for freight or shipping costs?

Our experienced trade sales team will quote you the most cost effective rate for deliveries worldwide, including enhanced delivery and consolidated shipping options. Please contact us for a shipping quote.

What information is included on packing slips with shipment?

We do not include pricing on package shipment to your client. They will receive an itemized document only.