Business Operations and Systems Manager (ERP, Acumatica)

Seattle, WA 98101 | Hybrid role: 4 days per week in the Seattle office, full time
Salary: $90-120k DOE
www.sisalcarpet.com | www.curranfloor.com | www.synsisal.com | www.curranonline.com

To apply, please send your resume and cover letter to jobs@curranonline.com. Use subject line: Business Operations and Systems Manager. Applicants who do not submit a resume and cover letter will not be considered.

Curran implemented Acumatica ERP in 2020 to support a growing, multi-entity, global business. As we prepare for new product launches and increased operational complexity, this role exists to strengthen, refine, and scale our systems and operational foundation.

Reporting to the CEO, this position leads a small operations team and serves as the primary internal owner of Acumatica ERP, data integrity, and cross-functional workflows. It is a key role for someone who values ownership, influence, and accountability, and is motivated by the opportunity to grow alongside the business as it scales.

This position is best suited for someone who enjoys working hands-on with systems and data and is energized by process improvement. It is not a purely strategic role; success requires comfort with day-to-day operational details and collaboration across teams.

Operational efficiency is a core company priority for 2026.

Role Overview

• Leads a team of 2 to 3 employees (Ops Admin, Data Admin, Supply Chain and Logistics Specialist)

• Serves as the primary internal owner of Acumatica ERP, data integrity, and operational workflows

• Partners cross-functionally with Sales, Web Development, Accounting, Customer Service, and European Operations

• Continuously evolves systems, software, and processes to support company growth

• Serves as a member of the management team and participates in company-wide strategic planning

• Owns execution of systems and operational initiatives aligned with agreed strategic priorities and approved budgets

• Operates in a hands-on environment with meaningful ownership across systems, inventory, and operational processes

Core Responsibilities

• Own and administer Acumatica ERP, including configuration, workflows, and data integrity

• Develop a comprehensive understanding of the full order lifecycle across departments, legal entities, currencies, and warehouses

• Manage inventory accuracy, structure, and alignment between physical inventory, system data, and accounting records

• Supports receiving, transfers, transport, and warehouse operations across regions

• Build and maintain dashboards and reports to support operational and financial decision-making

• Improve workflows and increase operational efficiency across departments

• Establish, document, and maintain standard operating procedures while ensuring consistent documentation practices across the company

• Lead system adoption, training, and documentation across teams

• Manage relationships with key consultants and vendors to ensure service and performance expectations are met

• Evaluate, select, and recommend new tools or platforms as the business scales

• Provide hands-on support and coverage for direct reports as needed

Technical Skills

• Hands-on experience administering a modern SaaS ERP (Acumatica strongly preferred), including configuration, workflows, and data integrity

• Experience supporting multi-entity, multi-currency, and international operations

• Strong understanding of inventory management systems and operational best practices

• Working knowledge of business systems ecosystems, including CRM platforms and supporting operational tools

• Solid data and reporting skills, with the ability to translate system data into operational and financial insight

• Experience building dashboards and reports for non-technical stakeholders

• Practical understanding of how operational decisions and system data flow through financial reporting, including profit and loss statements and balance sheets

• Comfortable working across business systems to support scale and efficiency

Leadership + Transferable Skills

• Proven leader with experience managing small teams

• Strong up management skills with the ability to align systems and operations with business needs

• Hands-on, pragmatic, and forward thinking mindset

• Comfortable balancing planned improvements with urgent operational needs

• Thrives in a growing small to mid sized business environment with evolving processes

• Values ownership, influence, and accountability over hierarchy

Job Requirements

• 5+ years of leadership experience in a similar systems and operations role

• Direct, hands-on ownership of ERP administration, workflows, and operational improvement

• Education with strong fundamentals in analytics or systems-based disciplines (or equivalent experience)

About Curran

Curran is family owned and operated and has been in business over 30 years with its headquarters in Seattle. We are a growing boutique online re-seller that specializes in a curated offering of European flat weave carpeting and luxury outdoor home furnishing with a focus on sustainability. Our diverse clientele ranges from consumers, and residential interior designers to store design, hospitality, and commercial industries from all around the world.

We are a passionate, mission-driven team that values craftsmanship, design, and the people who bring it all together.

Benefits

• Competitive salary and benefits package, plus performance bonuses

• Immediate PTO with annual accrual

• Comprehensive health insurance

• Simple IRA with 3 percent company match

• Work from home reimbursement stipend

• ORCA Unlimited transit card

• Opportunities for professional growth and development

• Dynamic and collaborative work environment

• Supportive team culture rooted in collaboration and shared growth.

To Apply

To apply, please send your resume and cover letter to jobs@curranonline.com. Use subject line: Business Operations and Systems Manager

Applications will be reviewed on a rolling basis. Applicants who do not submit a resume and cover letter will not be considered.

Curran is an equal opportunity employer committed to building an inclusive workplace.